raja303 Casino & Sportsbook Data Care

This page describes what we collect when you use raja303 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, detect fraud, and comply with anti-money-laundering regulations. We do not sell your data to third parties, and we encrypt all information in transit and at rest.

Our data practices are designed to be transparent. We explain what we collect, how we use it, who has access to it, and how long we keep it. We also explain your rights regarding your data and how to contact us if you have questions or requests.

If any part of our privacy policy is unclear, contact our support team. We respond to privacy inquiries during standard business hours in English.

What Data We Collect on raja303

Account Information

When you create an account on raja303, we collect your email address and a password. We do not collect payment information at account creation—only when you request your first deposit or withdrawal. We store your email securely and use it to send account notifications, password-reset links, and important updates about your account.

Know Your Customer (KYC) Data

To withdraw funds from raja303, we must verify your identity. We ask for your full name, date of birth, residential address, and a government-issued ID number. We also request a recent utility bill or bank statement showing your name and address, and a selfie photo holding your ID. We use this information only to confirm your identity and age, and to comply with anti-money-laundering regulations.

Our KYC process is the same whether you are in Jakarta, Surabaya, Bandung, Medan, or Semarang. We review all documents within one business day. Once you pass KYC, we keep your verified information in our system to prevent the need for repeated verification.

Payment and Transaction Data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or online payment, we collect transaction records including the deposit amount, timestamp, and payment method. We do not store your full payment credentials on our servers—we pass payment details to our payment processors and they handle the sensitive information. We keep transaction records for seven years to comply with financial regulations and to help you review your account history.

Gameplay and Account Activity

We collect logs of your gameplay activity on raja303—which slot tournaments you join, your bets on live-dealer tables, your sportsbook selections covering Liga 1, Piala AFF, and other markets. We also log your logins, password changes, and support requests. We use this data to detect fraud, investigate disputes, and improve our platform.

Cookies and Tracking

Our website uses cookies to remember your login session, remember your preferences, and track which games you view. We use these cookies only on the rajA303 website to improve your experience. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but some features of raja303 may not work properly without them.

How We Use and Protect Your Data on raja303

Our Data Processing Practices

We use your data for these purposes: to verify your identity and age, to process your deposits and withdrawals, to detect and prevent fraud, to comply with anti-money-laundering regulations, to investigate account disputes, to improve our platform, and to send you notifications about your account. We do not use your data to send marketing emails unless you have opted in to receive them.

We share your data only with third parties who help us operate raja303. These include our payment processors, our banks, our fraud-detection service, and our customer-support platform. We have contracts with all third parties requiring them to keep your data confidential and to use it only for the purposes we specify.

Data Security and Encryption

We encrypt all personal data in transit using TLS (Transport Layer Security) and at rest using AES-256 encryption. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We do not store payment credentials on our servers—we pass payment information to our payment processors using encrypted channels.

Our servers may be located outside your jurisdiction. By using raja303, you consent to the transfer of your data outside your country if applicable. We maintain the same security and privacy standards regardless of where our servers are located.

We at raja303 treat your data as confidential and protect it with industry-standard security practices. We do not sell your data to third parties and we do not use it for any purpose outside our specified uses.

Data Retention

We retain your account data (email, KYC documents, gameplay history) for as long as your account is active and for two years after you close your account, unless local law requires us to keep it longer. We retain transaction records for seven years to comply with financial regulations. We retain account access logs for one year for fraud detection and security purposes.

If you request account deletion, we will close your account and delete your personal data except where we are required by law to retain it (such as transaction records for anti-money-laundering compliance). We will retain your data long enough to settle any outstanding withdrawals or disputes.

Your Rights and Contact

You have the right to request access to your personal data, to request corrections to your data, and to request deletion of your data subject to legal requirements. You can make these requests through your account dashboard or by contacting our support team. We will respond to your request within 30 days.

If you have questions about our privacy practices, contact our support team through our account dashboard or via email. We maintain an English-language support team available during standard business hours. For formal privacy requests or complaints, use our Legal notice page to submit your request to our privacy officer.

• Data access: You can request a copy of all personal data we hold about you.
• Data correction: You can request that we correct inaccurate or incomplete data.
• Data deletion: You can request deletion of your data, subject to legal retention requirements.
• Opt-out: You can opt out of marketing emails at any time through your account settings.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with new regulations. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. If we make changes that significantly increase our data collection or use, we will ask for your consent before implementing those changes.

Your continued use of raja303 after we post changes to this policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data.